Privacy Policy for
sdj66 — How We Handle
Your Personal Data
At sdj66, we take your privacy seriously. This Privacy Policy explains in plain terms what personal data we collect when you use sdj66.app, why we collect it, how we use and protect it, and what rights you have over your own information. We encourage every sdj66 player to read this document carefully.
The following cards summarise the key principles that guide how sdj66 handles your personal information. These summaries are for convenience — the full details for each topic are set out in the numbered sections below.
Your Data Is Secure
sdj66 protects all personal data using 256-bit SSL encryption on every connection. Account data is stored on secured servers with access controls, audit logging, and regular security reviews. We treat your data with the same rigour as a financial services platform.
We Do Not Sell Your Data
sdj66 does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used only to operate, improve, and secure the sdj66 platform and to fulfil our legal obligations — nothing else.
You Stay in Control
You have the right to access, correct, and in certain circumstances delete the personal data that sdj66 holds about you. You can exercise these rights at any time by contacting sdj66 support at [email protected]. We respond to all data requests within a reasonable timeframe.
Minimal Data Collection
sdj66 collects only the personal data necessary to operate the platform, verify player identity, process payments, and fulfil regulatory obligations. We do not collect data speculatively or for purposes beyond those stated in this Privacy Policy.
KYC & Compliance
sdj66 operates a Know Your Customer (KYC) programme as required by responsible gaming and anti-money-laundering best practices. Identity verification data submitted by players is handled with strict confidentiality and used exclusively for compliance and security purposes.
Transparent Communication
sdj66 will always tell you clearly what data we collect, why we need it, and how long we keep it. If we make material changes to this Privacy Policy, we will notify registered players by email or via an in-platform notification before the changes take effect.
Data We Collect
sdj66 collects personal data through several channels: directly from you when you register or use the platform, automatically through your device and browser as you interact with sdj66.app, and from third-party payment and verification providers. The table below sets out the main categories of data we collect.
| Data Category | Specific Examples | How Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, National Identity Card (NID) number, passport number, photograph | Provided by you at registration or during KYC verification |
| Contact Data | Email address, mobile phone number, residential address (city/district, Bangladesh) | Provided by you at registration or in account settings |
| Financial Data | bKash/Nagad/Rocket/Upay account references, bank account details, deposit and withdrawal history, transaction amounts in BDT | Provided by you and generated through platform transactions |
| Account & Gaming Data | Username, betting history, casino game history, bonus usage, win/loss records, session duration, game preferences | Generated automatically as you use the platform |
| Technical Data | IP address, device type, operating system, browser type, screen resolution, time zone (Bangladesh Standard Time, UTC+6) | Collected automatically via server logs and cookies |
| Communications Data | Live chat transcripts, support email content, complaint records | Generated when you contact sdj66 support |
| Marketing Preferences | Your opt-in or opt-out status for promotional emails, SMS notifications, and platform push notifications | Set by you in account settings or during registration |
1.1 Data Collected from Third Parties
In certain circumstances, sdj66 may receive personal data about you from third-party sources, including:
- Payment providers such as bKash, Nagad, Rocket, and Upay, who confirm transaction status and account ownership details as part of deposit and withdrawal processing.
- Identity verification services used to cross-reference documents submitted during KYC, where applicable.
- Fraud prevention services that provide risk signals based on device fingerprinting and behavioural analysis to protect the integrity of the sdj66 platform.
Data received from third parties is handled with the same level of care as data collected directly from you and is used only for the purposes stated in this Privacy Policy.
1.2 Data You Are Not Required to Provide
Certain data fields in your sdj66 profile are optional. Providing additional information — such as a profile display name or communication preferences — may improve your experience on the platform, but declining to provide optional data will not prevent you from using the core features of sdj66.app.
How We Use Your Data
sdj66 uses your personal data for the following purposes. For each purpose, we have identified the legal basis on which we rely.
2.1 Account Registration and Management
We use your identity and contact data to create and administer your sdj66 account, verify your eligibility to use the platform (including age verification), authenticate your login sessions, and communicate important account-related information to you. Legal basis: performance of a contract.
2.2 Payment Processing
We use your financial data to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, Visa, and Mastercard. This includes verifying that the payment method belongs to you and confirming that transactions are completed accurately. Legal basis: performance of a contract.
2.3 Identity Verification and KYC Compliance
We use identity data and documents submitted during KYC to verify that you are who you claim to be, to prevent fraud, and to comply with anti-money-laundering (AML) best practices. Legal basis: legal obligation and legitimate interest.
2.4 Responsible Gaming
We use your gaming data — including betting history, session frequency, deposit patterns, and self-exclusion preferences — to monitor for signs of problem gambling and to implement responsible gaming tools such as deposit limits and self-exclusion. This is a core commitment of sdj66 and forms part of our duty of care to all players. Legal basis: legitimate interest and legal obligation.
2.5 Customer Support
We use your contact and communications data to respond to your support enquiries, resolve disputes, and improve the quality of our customer service. Support interactions may be recorded for quality assurance purposes. Legal basis: performance of a contract and legitimate interest.
2.6 Platform Improvement and Analytics
We use technical and gaming data in aggregated, anonymised form to understand how players use sdj66.app, identify technical issues, optimise game performance, and improve the overall user experience. Legal basis: legitimate interest.
2.7 Fraud Prevention and Security
We use technical, identity, and financial data to detect and prevent fraudulent activity, unauthorised account access, money laundering, and other prohibited conduct as described in the sdj66 Terms & Conditions. Legal basis: legitimate interest and legal obligation.
2.8 Marketing Communications
Where you have opted in to receive marketing communications, we may use your contact data and gaming preferences to send you personalised promotional offers, bonus notifications, and event-related updates relevant to the Bangladesh market (for example, BPL season promotions, Eid bonus offers, or new game releases from providers like Pragmatic Play or Evolution Gaming). You may withdraw your consent to marketing communications at any time via your account settings or by contacting [email protected]. Legal basis: consent.
Data Sharing & Disclosure
sdj66 may share your personal data with the following categories of third parties, strictly on a need-to-know basis:
3.1 Payment Service Providers
sdj66 shares necessary transaction details with payment processors including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard to facilitate deposits and withdrawals. These providers receive only the minimum data required to process your transaction and are contractually bound to handle it securely.
3.2 Game Software Providers
When you play a game hosted by a third-party studio such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, or Ezugi, a session token and anonymised player identifier are shared with the relevant provider to load and run the game. No personally identifiable information beyond what is technically necessary for session management is shared with game studios.
3.3 Identity Verification and Fraud Prevention Services
To complete KYC verification and protect the platform from fraud, sdj66 may share identity document data with specialist third-party verification providers. These providers are engaged under strict data processing agreements and are not permitted to use your data for any purpose other than completing the verification task.
3.4 Legal and Regulatory Disclosure
sdj66 may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where we are required to do so by applicable law, court order, or where we reasonably believe disclosure is necessary to prevent criminal activity, protect the safety of any person, or defend the legal rights of sdj66.
3.5 Business Transfers
In the event that sdj66 undergoes a merger, acquisition, restructuring, or sale of assets, personal data held about players may form part of the transferred assets. Any successor entity will be required to honour the commitments made in this Privacy Policy. sdj66 will notify affected players of any such transfer by email before it takes effect.
3.6 International Data Transfers
Some of sdj66's third-party partners — particularly game software providers and technical infrastructure providers — may be located outside Bangladesh. Where personal data is transferred internationally, sdj66 takes steps to ensure that appropriate safeguards are in place, including contractual data protection clauses and assessments of the receiving country's data protection standards.
Data Security
5.1 sdj66 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:
- 256-bit SSL/TLS encryption on all data transmitted between your device and sdj66.app.
- Encrypted storage of sensitive account and financial data on secured servers with restricted access.
- Access controls that limit internal staff access to personal data on a strict need-to-know basis, with all access subject to audit logging.
- Regular security assessments including vulnerability scanning and penetration testing of the sdj66 platform.
- Two-factor authentication options available to players for additional account security.
5.2 While sdj66 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your sdj66 login credentials and for ensuring that your device is protected by up-to-date security software.
5.3 In the event of a data security incident that is likely to result in a risk to your rights and freedoms, sdj66 will notify affected players without undue delay via their registered email address. The notification will describe the nature of the incident, the data affected, and the steps sdj66 is taking to address it.
5.4 If you believe that your sdj66 account has been compromised, or if you suspect that your personal data held by sdj66 has been accessed without authorisation, please contact our support team immediately at [email protected]. We will treat all such reports with urgency.
Data Retention
6.1 sdj66 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulatory obligation. The following general retention periods apply:
- Active account data (identity, contact, financial, and gaming data): retained for the duration of your sdj66 account plus a minimum of five years following account closure, in line with standard record-keeping practices for financial services platforms.
- KYC and identity verification documents: retained for a minimum of five years from the date of verification or account closure, whichever is later.
- Transaction records (deposit and withdrawal history, bet records): retained for a minimum of five years from the date of each transaction.
- Customer support communications: retained for three years from the date of the last communication in a given support case.
- Marketing preferences and consent records: retained for three years from the date consent was given or last updated.
- Technical and log data (IP logs, session data): retained for up to twelve months from the date of collection, unless required for longer retention in connection with a security investigation.
6.2 When personal data is no longer required and the applicable retention period has expired, sdj66 will securely delete or anonymise the data so that it can no longer be associated with you as an individual.
6.3 Where you request deletion of your personal data before the end of an applicable retention period, sdj66 will assess the request and inform you whether deletion is possible given our legal obligations. In some cases — particularly in relation to KYC and financial records — we may be required to retain data regardless of a deletion request.
Your Privacy Rights
As a player on sdj66, you have a number of rights in relation to the personal data we hold about you. These rights are set out below. To exercise any of them, please contact sdj66 support at [email protected] with the subject line "Privacy Rights Request". We aim to respond to all valid requests within 30 days.
Right of Access
You have the right to request a copy of the personal data that sdj66 holds about you. We will provide this in a clear, readable format free of charge.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
Right to Erasure
You may request that sdj66 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Right to Restrict Processing
In certain circumstances, you may ask sdj66 to restrict how we process your data — for example, while we investigate a rectification request or a complaint.
Right to Data Portability
You have the right to receive a copy of the data you provided to sdj66 in a structured, machine-readable format, so that you can transfer it to another service if you choose.
Right to Object
You may object to the processing of your personal data where sdj66 relies on legitimate interest as the legal basis, including objecting to receiving direct marketing communications.
Right to Withdraw Consent
Where processing is based on your consent — such as marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
Rights Around Automated Decisions
Where sdj66 makes decisions about your account that are solely automated and have a significant effect on you, you have the right to request human review of that decision.
Policy Updates & Contact
8.1 sdj66 reviews this Privacy Policy regularly and may update it from time to time to reflect changes in our data practices, legal requirements, or the services we offer. The effective date at the top of this page indicates when the current version was last updated.
8.2 Where we make material changes to this Privacy Policy — for example, changes to the types of data we collect, new third-party sharing arrangements, or significant changes to retention periods — we will notify registered players by email to their registered address and/or via a prominent notice on sdj66.app before the changes come into effect. We will allow a reasonable period for players to review the changes before they apply.
8.3 For minor, non-material changes — such as corrections of typographical errors, clarifications that do not alter the substance of the Policy, or updates to contact details — we will update the effective date and publish the revised Policy on sdj66.app without separate notification.
8.4 Your continued use of sdj66.app after the effective date of any revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the revised Policy, you should stop using the platform and close your account.
8.5 How to Contact sdj66 About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way sdj66 handles your personal data, please contact us using the following details. All privacy-related enquiries will be handled by the sdj66 data team:
- Email: [email protected] (subject line: "Privacy Enquiry")
- Live Chat: Available 24/7 on sdj66.app
- Response Time: We aim to acknowledge all privacy enquiries within two business days and resolve them within thirty calendar days.
sdj66 is committed to resolving privacy concerns fairly and promptly. If you are not satisfied with our response, you retain the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
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